Unavailable Treatments - Diprosalic Scalp Application, Psoriderm Cream, Ceanel Shampoo & Cocois Ointment

Diprosalic Scalp Application

In mid-November 2024, we were made aware of a stock issue with Diprosalic Scalp Application. We contacted the manufacturer, Organon Pharma (UK), and they informed us that Diprosalic has recently returned to stock. It should become available at the Alliance Healthcare depots and available on prescription again very soon.

If you're still facing issues, Organon Pharma advise to contact your pharmacy or GP, who can reach out to the wholesaler (Alliance Healthcare) for stock updates, or they may offer an alternative treatment.

You can also contact Organon Pharma (UK) customer services via phone: 0208 159 3593 or email: enquiries@organon.com.

Psoriderm Cream

After reports of stocks issue concerning Psoriderm Cream, we contacted Dermal Laboratories Limited at the start of November 2024. Dermal Laboratories shared the below statement:

Although we are progressing with reinstating the supply of Psoriderm cream, there has been an unforeseen delay and Psoriderm Cream should be available again this winter. We are sorry for any inconvenience this may cause.

Please note that Psoriderm Scalp Lotion Shampoo remains available.

For further information about these products please contact Dermal Laboratories customer services on 01462 458 866 or email via info@dermal.co.uk.

Ceanel Shampoo

In November 2024, we received the following statement from Derma UK regarding Ceanel Shampoo:

Derma UK is pleased to announce a significant step forward in bringing Ceanel Concentrate medicated shampoo back to market.

Following complex re-development, Ceanel shampoo has now passed all validity and quality tests. This was the time-consuming part that presented many onerous formulation and analytical challenges at a deeply scientific level.

The next step is commencing final stability trials and submitting Ceanel shampoo to the MHRA for assessment and anticipated acceptance.

Derma UK is optimistic that Ceanel will be back on shelves where it belongs in 2025, and remains truly passionate about restoring this legacy product.

Derma UK will continue to provide proactive project updates via the Psoriasis Association, and will be a position to release further information in early 2025.

During this transitional phase, we recommend individuals affected by the unavailability of Ceanel Concentrate medicated shampoo consult their GP or Pharmacist to explore suitable alternatives.

For any enquiries or further information, please reach out to Derma UK directly via phone at 0191 375 9020 or email at info@dermauk.co.uk

Cocois Ointment 100g tube

Cocois ointment 100g tubes are currently out of stock with an estimated return to market of January 2025.

Cocois ointment 40g tubes remain available. It is recommended that patients contact their GP to change their prescription and request multiple 40g tubes, to make up their normal prescription.

Enquirers can contact RPH Pharmaceuticals stock availability line on 0845 023 0467 and for further updates.

Betnovate & Eumovate

Betnovate and Eumovate stocks are now available again.

For assistance or any general enquiries do contact Glaxo Smith Kline through their customer services email at: customercontactuk@gsk.com

Neutrogena® T Gel Therapeutic Shampoo

Neutrogena T Gel Therapeutic Shampoo is now back in stock.

For any general enquiries, you can get in touch with the Neutrogena Consumer Care team via 0808 238 9999 for updates or fill out their enquiry form.

You can find more information about other temporarily unavailable and permanently discontinued treatments here.